Something’s wrong. Let’s get you to the right person.
Tell us one thing and we’ll take it from there: is this a business, or is this a computer at home?
Fastest way through
Call us.
A person answers. You don’t need to know what’s wrong, and you don’t need to know the right words for it. Describing what you’re seeing is enough.
Monday to Friday, business hours. Bangor, Pennsylvania.
Or pick your side
Two doors. Both of them ours.
This is a business
A company computer, your office network, email nobody can get into, or something that has stopped your team working. If you’re already a client, call the number above first. We may already be on it.
Call (610) 599-6195 →This is a home computer
A family computer or laptop, a phone, a pop-up telling you to call someone, photos you think you’ve lost, or a machine that won’t start. We look after households too, and have for 22 years.
Home help →While you wait
If you think someone has got in, unplug the internet.
Not the power, the internet. Pull the network cable, or turn off the Wi-Fi. Leave the computer on and leave everything else exactly as it is, including anything on screen. Then call us. That one step stops most situations getting worse, and keeps what we need to work out what happened.