What we have learned, written down.
Every one of these started as a call from somebody who did not see it coming. They are here so the next person does.
314 articles · page 9 of 14

This Familiar Pop-up Could Be Hiding a Nasty Surprise
If your business uses Microsoft 365 applications, you or your employees may have encountered a pop-up window requesting permission to access various account data.In this article, we'll cover choosing the safest option next time you encounter this pop-up.

When Your IT Goes Wrong, Who Do You Call?
It's a Tuesday afternoon, and you've just sat down to focus on an important project. But suddenly, you notice your internet connection isn't working. A few minutes later, the printer on the other side of the office starts beeping with an error. Then, a pop-up appears on your computer saying your antivirus subscription needs to be renewed.

Casual Social Media Posts and Hidden Dangers
Social media is a powerful marketing tool for small businesses, allowing you to share updates and engage with customers easily. However, what you share on platforms such as Facebook and Instagram could put your company at risk of a cyberattack.

Do You Think You’d Fall for a Deepfake Scam?
Deepfakes are no longer just science fiction. Discover how one company fell victim to a convincing Deepfake scam and learn crucial prevention strategies to safeguard your organization against emerging threats.

Is It Time to Upgrade Your Home Router?
Experiencing slow streaming, lagging games, or spotty WiFi? It might be time for a router upgrade. Explore common signs it's time for a change and discover how a modern router can transform your home network.

Outpace Competitors with AI Assistance in Microsoft Tea
Improve your small business efficiency with Copilot, the new cutting-edge AI assistant in Microsoft Teams. Extract vital insights, generate real-time summaries, and streamline tasks effortlessly. Dive into the article below to unlock the full spectrum of Copilot's capabilities.

Protecting Kids in the Evolving Digital Landscape
The internet presents new risks for children, from in-game purchases to unrestricted access. Explore key concerns and proactive measures to safeguard your family's online experience.

Why Banning Social Media Won’t Solve Your Productivity
Blocking social media on company networks may seem like the solution to productivity woes, but it's not that simple. Learn why blanket bans often backfire and discover smarter management strategies to foster a more productive workplace.

Avoid a Security Nightmare: 5 Steps If a Device Goes Mi
The last thing any business owner wants to hear is that critical company data may have fallen into the wrong hands because an employee has lost a laptop, smartphone, or tablet. However, losing devices is unfortunate, and prompt action is needed to mitigate potentially serious risks.

Do You Really Need to “Safely Eject” USB Drives Anymore
We've all been there: rushing to grab your USB drive only to be stopped in your tracks by an ominous warning about "safely removing" it first. But does this advice from the days of yore still apply in the era of Windows 10 and 11.

Is Your Tech Guy Taking You for Granted?
You've changed. Your business needs have evolved. But has your managed IT service provider (MSP) evolved with you? Or have you found yourself growing increasingly frustrated with unreturned calls, unfilled service requests, and a lack of proactive support?

Outdated Operating Systems: Why Avoiding Shady Websites
Most people know they shouldn't be using an outdated operating system such as Windows 7 or 8.1, but as long as you avoid visiting shady websites and refrain from clicking on suspicious links or emails, what's the harm?

Put Your Cybersecurity to the Test
In today's highly connected world, even small companies hold valuable customer data and systems that hackers may target. While hoping for the best is not a security strategy, you can actively test your cybersecurity using vulnerability scanning and penetration testing.

Tech Issues? Avoid the Most Common Help Desk Holds
We've all been there: an unexpected tech glitch throws a wrench in your works at the worst possible moment. As annoying as it is, staying calm and providing full transparency with your IT friends will have you back up and running in no time. In this article, we'll share what essential details to include in a help ticket to get you up and running quickly.

Do You Really Need It All? Understanding the Need for C
Robust cybersecurity isn't just for the big players. Cyber threats target all businesses, regardless of size. Our article reveals why a robust security stack is essential, regardless of size. Learn how layered defenses shield against costly breaches.

Is Sensitive Data Hiding in Employees’ Personal Inboxes
Is your business data hiding in your employees' personal inboxes? Discover the risks of unchecked email practices and learn how centralized management can safeguard your business's sensitive information.As your organization grows, so does the trove of valuable information flowing through employee inboxes daily. Proposals, contracts, intellectual property, customer records: your business lives and breathes through email. But are you really in complete control of this sensitive data?

Is Your Inbox Drowning in Spam? Here's Why (and How to
Ever wondered how spammers got hold of your email? Discover the sneaky ways your contact info ends up in the wrong hands and learn effective strategies to secure your inbox against relentless spam.If you've been swamped with spam lately, you're not alone. Unwanted marketing messages clogging up our inboxes seem to be part of everyday digital life. But have you ever stopped to wonder how on earth all those spammers acquired your email address?

Navigating Budget Challenges: Empowering Your Business
In an ever-evolving economic landscape, navigating budget constraints while maximizing IT investments is crucial. Explore how partnering with an MSP can optimize spending, prioritize investments, extend hardware lifespan, embrace cost-effective cloud solutions, and leverage subscription-based services. Check out our article below.The past few years have been undeniably challenging for businesses worldwide, particularly due to the impact of the COVID-19 pandemic. As if that weren’t enough, the increased cost of living and rise in employee wage demands are putting additional pressure on your IT budget.

The Convenience and Risks of QR Codes
As QR codes become an integral part of daily life, their convenience brings potential risks too. Discover how hackers exploit QR codes and essential safety tips to protect yourself from fraudulent scams and cyber threats.Quick Response (QR) codes have been around for over 20 years, but it wasn't until the COVID-19 pandemic that they truly broke into the mainstream. As businesses needed safe, contactless solutions, QR codes provided an easy way for customers to access menus, place orders, log into WiFi and more – all without touching shared surfaces.

Beware of the Norton Subscription Renewal Email Scam
Have you received an email from Norton Antivirus urging you about a subscription renewal? Exercise caution – it might be a scam. Discover the tactics, warning signs, and protective measures against this fraudulent tactic in our article.

Cybersecurity Paradox: Why Businesses Are Taking Risks
Why do businesses, especially small ones, risk cybersecurity despite increasing threats? Uncover the reasons behind this trend and its potential consequences for vulnerable businesses in our insightful article.

Lessons Learned: The Importance of Network Redundancy
In the wake of recent telecom outages, the necessity of network redundancy for business continuity is undeniable. Explore the impacts, learn about the importance of redundancy, and discover how managed service providers ensure seamless operations.

Small Breach, Massive Fallout: The Danger of Inadequate
Discover how a leaked password can trigger a chain reaction of cybersecurity threats. From compromised emails to unauthorized access, explore the domino effect of minor issues escalating into major breaches in our latest article.

Technology Tips for a Smooth Holiday Season
As the holiday season approaches, ensure your tech enhances the festivities without hiccups. Explore these expert tips for your tech and enjoy hassle-free holiday celebrations in today's article.