The work, not the pitch.
What a job actually looked like from the first call to the last day. Client names and identifying details are changed. Everything else happened.
2 articles

Paying for IT Security That Was Never There
How one client discovered their "managed" network had never been managed at all, and what we found when we opened the hood.

Two Weeks to Replace Everything the Hospital Was Taking Back
A family practice found out the closing hospital owned their firewall, their computers, their printers and their phone system. They had fourteen days.